Hello, New England Excavator

We’ve got important updates, training opportunities, and resources to make this your safest season yet.

Tip - Scroll to find an updated list of emergency gas company phone numbers.

Exactix Makes Dig Safe Notification Easy —Even on the Go!

About 80% of all Dig Safe tickets are now submitted through Exactix, and for good reason—it’s fast, easy, and fully mobile-friendly! Remember that Exactix Mobile isn’t an app - you don’t need to download an app from Google Play or the App Store.

Just log onto Exactix on your smartphone or tablet, and you’re good to go.

Whether you’re on the move, in the field, or at your PC, you can apply for emergency or regular tickets 24/7, renew, print, share, and even export them—all from the palm of your hand. Exactix is designed to fit your screen and your workflow.

Not using Exactix yet? Now’s the perfect time to sign up and make Dig Safe notifications quicker, easier, and way more convenient. Work smarter, not harder!

Sign up for Exactix

Excavator Education - Dig Safe 101

Did you miss out on our MUST breakfast seminars over the winter? No worries—visit our Education page for training resources tailored to your needs. Schedule on-site or virtual training for your team, or take our new, self-paced online lesson, Dig Safe 101, covering the basics you need to stay safe and compliant on every job.

Education

Emergency Gas Contacts: Save These Numbers!

If you hit a gas line or suspect a release of gas, call 911 first, then notify the gas company immediately.

Save these numbers in your phone now so you have them on-hand if you need them.

Gas Transmission

Algonquin Gas Transmission / Enbridge

800-726-8383

Unitil / Granite State Gas Transmission

800-323-4410

Kinder Morgan Gas Pipeline Company

800-231-2800

Maritimes & Northeast Pipeline / M&N Operating Co.

888-576-4634

Portland Natural Gas Transmission System

800-830-9865

Portland Pipe Line Corporation

866-253-7351

Summit Natural Gas of Maine

800-909-7642

Gas Distribution

Maine

Bangor Gas Company

207-941-9595

Maine Natural Gas Company

877-532-5636

Summit Natural Gas of Maine

800-909-7642

Unitil

866-900-4460

Massachusetts

Berkshire Gas Company

800-292-5012

Blackstone Gas Company

508-883-9516

Eversource

800-592-2000

Eversource Gas Co. of Mass

800-525-8222

Holyoke Gas & Electric

413-536-9335

Liberty Utilities

800-936-7000

National Grid

800-233-5325

Middleborough Gas & Electric

508-947-1535

Unitil

866-542-3547

Wakefield Municipal Gas & Light

781-246-6363

Westfield Gas & Electric Light

413-572-0000

New Hampshire

Liberty Utilities

855-327-7758

Unitil

866-900-4115

Rhode Island

Rhode Island Energy

1-800-640-1595

Vermont

Vermont Gas Systems

800-639-8081

Spreading the Word in April - and All Year Long

April was Safe Digging Month, and we went big to share the message with property owners and professional contractors across New England. With official proclamations from five governors, we launched a major awareness campaign in MA, ME, NH, RI, and VT to make sure "DigSafe.com or 811, Before You Dig” couldn’t be missed. Our TV PSA aired during Celtics playoff games, local news, and streaming platforms, while Red Sox and Patriots fans heard our safety messages during game broadcasts from April through November. Thanks to support from member telecom providers Comcast, Verizon, Cox Communications, and Charter, we received free TV airtime all season long.

Our message also appeared on six billboards along key interstates in MA and RI, along with a year-round sign at New Hampshire International Speedway. We even took the message to the skies with aerial banners flying over major events like the Boston Marathon, Laconia Bike Rally, July 4th at the Esplanade, the NASCAR race at Loudon, and Patriots home games at Gillette Stadium.

Let’s keep the momentum going. Every month—not just in April—remind your neighbors, friends, family, and the professionals you hire to visit DigSafe.com or call 811 before starting any excavation project, big or small.

MUST Hosts Excavation Safety Seminars throughout New England

Another successful training season in the books!

From February through mid-April, the MUST Committee (Managing Underground Safety Training) hit the road to host a series of free breakfast seminars across 18 locations in Massachusetts, Maine, New Hampshire, Rhode Island, and Vermont. These popular events drew nearly 2,000 attendees—including professional excavators, municipal crews, landscapers, fence and tent installers, and safety professionals—all committed to staying up to date on excavation safety practices and preventing utility damage.

Each seminar offered a full agenda covering everything from Dig Safe notification procedures and new technology, to understanding utility markings and working safely around buried gas, electric, telecom, and propane lines. Attendees also gained insights from utility locators and enforcement agencies, as well as OSHA and state labor reps offering trench safety resources and jobsite consultation info.

A special thanks goes out to the Maine Public Utilities Commission for fully funding the seminars in Maine, and to our generous sponsors in MA, RI, NH and VT: RI Energy, Berkshire Gas, Eversource Gas, Unitil, National Grid, Kinder Morgan, M&N Operating Company, PNGTS, Liberty Utilities, Eversource Electric, NHEC, USIC, Centerline Utility Services, and Vermont Gas. Your support helps keep the excavation community informed, connected, and most importantly—safe.

Mark your calendars now for January to register for one of our MUST seminars in 2026.