NGA's Northeast Gas Event App Privacy Policy

In the Northeast Gas Event app, event organizers may provide/upload the following attendee Information:

Within the app, you will have the option to edit this information, or remove yourself from being displayed in the attendee list.

Information the Northeast Gas Event app collects:

User Profile Information - The initial information uploaded/provided by the event organizer can be accessed by you and you can edit/delete your profile information.
User Profile Image (headshot) - The initial image maybe be uploaded/provided by the event organizer can be accessed by you and you can edit/delete/upload your profile image (headshot).
User Device Information - When you install the Northeast Gas Event App, NGA (and its vendor Eventpedia) may collect your device information from your mobile device. We collect this information to help us generate app adoption analysis, enhance our product performance and monitoring.
Graphics and Images - If the social posting feature is configured, users can post graphics and images in social posting. This information is strictly based on user input and can be removed based on request.
User App Engagement Activities - NGA (and its vendor Eventpedia) may capture users’ app feature usage to generate engagement ranking to encourage app adoption.

NGA, and its vendor Eventpedia, uses cookies (small text files placed on your device) and similar technologies to provide our websites and apps to help collect data. Cookies collect non-personal information. Cookies allow us to store your preferences and settings, improve upload process, remember you on future visits, enable you to sign-in, combat fraud, and analyze how our websites and online services are performing. The Northeast Gas Event app uses other identifiers, such as the mobile device information in apps, for similar purposes.

We also use web beacons to help deliver cookies and gather usage and performance data. Our websites may include web beacons and cookies from third-party service providers.
You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons. Your browser and other choices may impact your experiences with our products.

• To personalize the event experience by tailoring event recommendations, notifications, and content based on user preferences.
• To send event updates, notifications, promotional materials, and relevant information to users.
• To diagnose and fix issues within our products.
• To respond to queries or requests submitted by you.
• To administer or carry out our obligations in relation to any agreement you have with us.
• To provide you with information about the event that you are attending.
• To enable app features such as “check-ins”, surveys/polls, push notifications, private in chat messaging, agenda sessions, exhibitors, and recommendations.
• To pre-populate App fields such as conference agendas, attendee lists, exhibitor lists and location information.
• To facilitate social sharing functionality.
• For analytics and market research purposes to improve our services, develop new products, and launch services for other purposes.
• To process complaints and handle disputes.
• To anticipate and resolve problems with any products or services supplied to you.
• To comply with any applicable law and assist law enforcement agencies under any applicable law, when NGA (and its vendor Eventpedia) has a good faith belief that our cooperation with the law enforcement agencies is legally mandated or meets the applicable legal standards and procedures.

The list below describes how the Northeast Gas Event App uses data collected:

Attendee List/Profile: If event organizers elect to show attendee list for the event, your information will be displayed in the list and attendee profile. You do have the option to control what information to be visible to other attendees, in addition to opting out of the attendee list.
Attendee Profile Image (headshot) - Based on the event setting, the attendee headshot can be displayed in the attendee list and profile. You have the option to remove, update or upload your own headshot image.
Surveys/Polls/Q&A: After you log into the app, if you respond to surveys, polls or engage in Q&A functionalities, your information will be accessible to the event organizers. If you are not logged into the app, your response will become anonymous.
Gamifications/Scans: In the Northeast Gas Event app, if you use the app camera to scan any session or exhibitor QR code, you are explicitly giving access to the organizer or exhibitor your profile information.

Other:

If you allow exhibitors, event staff, or other attendees to scan your app profile QR code, badge QR/Bar code, you are explicitly giving them access to your profile information. This enables the following functions related to data usage:

Networking/Chat:

For any event which enables private message/chat feature, app is using your device and name to establish the communication channel for the message engine.
Analytics: We use third-party services for analytics of app usage. We pass your device information and name to the analytics engine to track app analytics. Event organizer can use such information to better prepare/plan future events for the attendees and other stakeholders.

NGA (and its vendor Eventpedia) will keep your personal information only so long as we need it for the purposes for which it was collected, for the products and services that you are using, or to meet any legal requirements.

We have retention standards, which meet these requirements. We will delete your personal information when it is no longer needed.

Access to Personal Information:

You have the right to access the personal information uploaded by the event organizer or yourself. After you log into the app, you can go to “my profile” menu to access your personal information. This information includes information provided during your event registration system, event preferences, and any other data stored in your account profile.

Updating Personal Information:

You can update your personal information at any time through the app’s settings (My Profile). This allows you to keep your information accurate and up to date.

Deleting Personal Information:

You have the right to request the deletion of your personal information from the app’s database. This may include account deletion or removal of specific data points. You can send requests to contact@northeastgas.org. Upon receipt of your request, we will promptly delete your information, subject to any legal obligations.

Opt-Out of Notifications/Communications:

You can opt-out of receiving promotional communications, such as event updates, newsletters, and marketing materials. You can opt in/out of notifications, private messages and manage your information display all through app settings.
App Analytics: When you download the app, you have the option to opt out of analytics tracking. In this case, all your app usage/behavior will not be tracked and tallied as part of the event analytics.

The Northeast Gas Event app is not intended for children under the age of 15.
We do not knowingly collect information from children under the age of 15. We assume event organizers will not provide personal identifiable information to the Northeast Gas Event app platform for any child under the age of 15.
We strongly recommend parents and legal guardians to monitor their children’s app usage to help enforce our privacy policy. If you believe we might have any information about or about a child under 18, please contact us at contact@northeastgas.org.

We do not sell or trade your personal information to any third party.

Third parties that your Information is shared with:

• Event Organizers – The Northeast Gas Event app may share user data with event organizers and sponsors to facilitate event planning, management, and sponsorship activities. This could include providing organizers with attendee lists, demographic information, and engagement metrics to help them understand and enhance the event experience.
• Other app users - Through the attendee list profile, your information will be visible to other attendees of the app. Through badge QR code scan, you are also giving explicit access to your personal information. The above information is only available to other users with your setting and consent.
• Third-Party Service Providers: The Northeast Gas Event app may engage third-party service providers to perform various functions on its behalf, such as hosting the app’s servers, sending notifications, or analyzing user data. These service providers may have access to user data to the extent necessary to perform their services but are typically bound by confidentiality agreements and data protection obligations.
• Integration Partners: The Northeast Gas Event app may integrate with other third-party platforms or services to enhance its functionality or provide additional features to users. In such cases, user data may be shared with these integration partners to enable seamless integration and interoperability between systems.
• Event Sponsors/Exhibitors - User data may be shared with app sponsoring partners based on app users’ behavior. This could involve sharing anonymized or aggregated data to protect user privacy.

When your QR code is scanned, or you scanned an exhibitor or session QR code, your information will be shared with the exhibitor or the event organizer.

• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of the transaction. NGA (and/or its vendor Eventpedia) will notify clients and users of any such changes and ensure that appropriate safeguards are in place to protect users’ rights and privacy interests.
• Legal and Compliance Obligations: NGA (and its vendor Eventpedia) may share user data in response to legal requests, court orders, or government investigations, or to comply with applicable laws, regulations, or legal processes. This could include sharing data with law enforcement agencies, regulatory authorities, or other third parties as required by law.

NGA’ vendor, Eventpedia, has implemented technical solutions to protect attendee data from unauthorized access. All data services are using advanced security mechanisms and we encrypt/decrypt all transmitted data between our webservices and API calls.

If NGA (or its vendor Eventpedia) engage any business partners, they will be contractually bound to maintain the confidentiality of all events related information and may not use the information for any unauthorized purpose. Our clients may also impose additional data rights and protection obligations depending on the law, regulations and rules that govern their data processing practices.